Record-keeping systems (or volunteer management systems) were identified as a capacity-building tool for Extension master gardener volunteer (EMGV) programs. Not all states have or use such systems, and there are differences among existing systems. A survey was conducted in June 2015 to document and compare record-keeping systems for EMGV programs nationally. Survey results indicate that EMGV programs are still hours-focused in reporting and data collection and that EMGV record-keeping systems offer time-saving benefits for state coordinators, agents, and volunteers. Record-keeping systems also offer potential for further engaging Extension master gardeners in Extension outreach and demonstrating educational impact in communities.
Dorn, S. (2016). A Review of Extension Master Gardener Program Record-Keeping Systems. The Journal of Extension, 54(4), Article 2. https://tigerprints.clemson.edu/joe/vol54/iss4/2