Record-keeping systems (or volunteer management systems) were identified as a capacity-building tool for Extension master gardener volunteer (EMGV) programs. Not all states have or use such systems, and there are differences among existing systems. A survey was conducted in June 2015 to document and compare record-keeping systems for EMGV programs nationally. Survey results indicate that EMGV programs are still hours-focused in reporting and data collection and that EMGV record-keeping systems offer time-saving benefits for state coordinators, agents, and volunteers. Record-keeping systems also offer potential for further engaging Extension master gardeners in Extension outreach and demonstrating educational impact in communities.

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