Shrinking budgets and growing demands require Extension to become as efficient and effective as possible. An auto-responder is an online service built to automate much of the effort required to maintain and use an e-mail list. Auto-responders have many features and benefits that could help Extension reduce staff time and become more efficient.
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Palmer, D. (2008). Auto-Responders: An E-Mail List Productivity Tool. The Journal of Extension, 46(6), Article 27. https://tigerprints.clemson.edu/joe/vol46/iss6/27