Meaningful volunteer engagement depends on the Extension professional's volunteer management philosophy, training, and organizational support for using volunteers. Volunteer development and leadership development are typically absent from management-focused volunteer models used in Extension. Professional development of the Extension professional, beyond discrete management tasks, is lacking but is needed for authentic volunteer engagement through master volunteer programs. A volunteer engagement framework is described to guide a shift from volunteer management to engagement, including use of principles of the community-based participatory approach. The volunteer engagement framework can help professionals identify and self-assess the skill set needed for authentic and sustained volunteer involvement in support of Extension.
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Washburn, L. T., Crocker, A. B., & Leatherman, J. (2021). From Territorial to Transformational: A New Framework for Master Volunteer Engagement. The Journal of Extension, 58(4), Article 27. https://tigerprints.clemson.edu/joe/vol58/iss4/27