Emotional intelligence is a learned ability that can bridge emotions and decision making to help improve Extension program participant outcomes. Because decision making is not based on information and facts alone, emotional intelligence has the power to transform the way individuals think about, plan, and execute behavior changes as well as make informed decisions. We introduce and discuss the applicability of a five-step emotional intelligence framework for Extension programming as a means for integrating emotional intelligence into programs to enhance program participant decision making.
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Russell, M. B., Andres, S., Barnhart, C., & Andres, D. (2021). Integrating Emotional Intelligence Principles into Extension Programming. Journal of Extension, 58(3), Article 9. https://tigerprints.clemson.edu/joe/vol58/iss3/9