Sharing Feedback, Sharing Screens: Videoconferencing as a Tool for Stakeholder-Driven Web Design
Videoconferencing is a low-cost, high-reward tool for engaging stakeholders in participatory design and usability testing for online Extension products. This article details how we used the videoconference program BlueJeans to facilitate the redesign of the Great Lakes Aquatic Nonindigenous Species Information System database and highlights the benefits of this technique along with the methods we used for stakeholder interviews in the project.
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Lower, E., Sturtevant, R., & Gill, D. (2020). Sharing Feedback, Sharing Screens: Videoconferencing as a Tool for Stakeholder-Driven Web Design. The Journal of Extension, 58(3), Article 8. https://doi.org/10.34068/joe.58.03.08