Embracing Diversity and Inclusion: An Organizational Change Model to Increase Intercultural Competence

Authors

Fe Moncloa, University of California, Division of Agriculture and Natural Resources
Shannon J. Horrillo, University of California, Division of Agriculture and Natural Resources
Dorina Espinoza, University of California, Division of Agriculture and Natural Resources
Russell Hill, University of California, Division of Agriculture and Natural Resources

Volume

57

Issue

6

DOI

10.34068/joe.57.06.25

Abstract

Professionals in Extension who develop intercultural competence are better prepared to meet the needs of multicultural populations. This article addresses University of California Extension's formation of an intercultural competence professional development initiative. We describe our use of an integrated conceptual framework that includes Hammer's Intercultural Development Inventory (IDI) and Kotter's eight-step organizational change process to institutionalize the initiative. IDI pretest and posttest results indicate that California 4-H professionals are more culturally competent. The impact of the initiative also is reflected in the significant growth (151% increase) in Latino youth participation in 4-H. We provide recommendations for replicating our effort.

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Recommended Citation

Moncloa, F., Horrillo, S. J., Espinoza, D., & Hill, R. (2019). Embracing Diversity and Inclusion: An Organizational Change Model to Increase Intercultural Competence. The Journal of Extension, 57(6), Article 25. https://doi.org/10.34068/joe.57.06.25