Financial coaching is more effective if a finance professional understands where a client is in the process of change. This article presents five mini scenarios exemplifying the stages of change as they apply to clients receiving financial coaching as well as a sampling of coaching strategies useful for helping clients move through those stages. In particular, the focus of each mini scenario is language used by clients that can provide clues about the stage of change the client is in. Financial management Extension professionals can use the information presented to recognize linguistic cues related to stages of change and align coaching strategies appropriately.
Delgadillo, L. M. (2017). Recognizing Linguistic Cues to Align Financial Coaching Strategies with the Transtheoretical Model of Change. Journal of Extension, 55(6), Article 31. https://tigerprints.clemson.edu/joe/vol55/iss6/31