This article provides information for Extension professionals on the correct analysis of Likert data. The analyses of Likert-type and Likert scale data require unique data analysis procedures, and as a result, misuses and/or mistakes often occur. This article discusses the differences between Likert-type and Likert scale data and provides recommendations for descriptive statistics to be used during the analysis. Once a researcher understands the difference between Likert-type and Likert scale data, the decision on appropriate statistical procedures will be apparent.
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Boone, H. N., & Boone, D. A. (2012). Analyzing Likert Data. The Journal of Extension, 50(2), Article 48. https://tigerprints.clemson.edu/joe/vol50/iss2/48