North Carolina State University has incorporated many aspects of volunteer program administration and reporting into an on-line solution that integrates impact reporting into daily program management. The Extension Master Gardener Intranet automates many of the administrative tasks associated with volunteer management, increasing efficiency, and facilitating impact reporting while inherently motivating volunteers by meeting their needs for achievement, affiliation, and power.
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Bradley, L. K., Cook, J., & Cook, C. (2011). Extension Master Gardener Intranet: Automating Administration, Motivating Volunteers, Increasing Efficiency, and Facilitating Impact Reporting. The Journal of Extension, 49(6), Article 32. https://doi.org/10.34068/joe.49.06.32