Use Automated Phone Calls to Relay Extension Educational Messages

Authors

Hannah Fincham, West Virginia University Extension ServiceFollow
Elaine Bowen, West Virginia University Extension ServiceFollow
Kay Davis, West Virginia University Extension ServiceFollow
Cheryl Kaczor, West Virginia University Extension ServiceFollow
Dana Lester, West Virginia University Extension ServiceFollow
Rebecca Mowbray, West Virginia University Extension ServiceFollow
Brenda Porter, West Virginia University Extension ServiceFollow

Volume

49

Issue

4

DOI

10.34068/joe.49.04.27

Abstract

West Virginia University (WVU) Extension agents expanded a community-based program for older adults by adding an automated phone call component. Senior participants who attended one or more Taking Charge of Your Health and Safety programs elected to receive follow-up health tips by phone. The automated calls were an efficient, cost-effective, and popular way to relay research-based health information. Automated calls may be useful with a variety of programs across many disciplines.

Creative Commons License

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Recommended Citation

Fincham, H., Bowen, E., Davis, K., Kaczor, C., Lester, D., Mowbray, R., & Porter, B. (2011). Use Automated Phone Calls to Relay Extension Educational Messages. The Journal of Extension, 49(4), Article 27. https://doi.org/10.34068/joe.49.04.27