Extension professionals must be able to give volunteers programmatic ownership and the resources and education they need to complete their tasks. However, resources are limited, especially in economic downtimes, making it even more necessary to look at creative ways to bridge the gap between what programs and services can and should be delivered. A middle manager program was developed as a tool to more effectively involve volunteer leaders and assist Extension professionals. Eight position descriptions and corresponding planning aids were developed, in addition to an agent strategy to aid Extension professionals in implementing the middle manager program.
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Cassill, H., Culp, K., Hettmansperger, J., & Stillwell, M. (2010). Volunteer Middle Managers: Human Resources that Extend Programmatic Outreach. The Journal of Extension, 48(5), Article 28. https://tigerprints.clemson.edu/joe/vol48/iss5/28