In a climate of continuous change, Extension organizations must find ways to navigate immediate challenges while developing capacity to thrive as future challenges and opportunities arise. To find ways, personnel's participation in planning was encouraged to increase openness to change as OSU Extension created and implemented its new Strategic Plan. Findings indicate that personnel from all levels of the organization who participated in the planning process were more receptive and less pessimistic about the plan and more motivated to make the plan a success. These findings suggest participation may help personnel cope with current changes as well as build capacity for future changes.
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Smith, K. L., & Torppa, C. B. (2010). Creating the Capacity for Organizational Change: Personnel Participation and Receptivity to Change. The Journal of Extension, 48(4), Article 1. https://tigerprints.clemson.edu/joe/vol48/iss4/1