Communication Techniques for Initiating Discussion About Complex Value-Laden Issues

Authors

Robert Bardon, North Carolina State UniversityFollow
Nate Meyer, University of MinnesotaFollow
Susan Moore, North Carolina State UniversityFollow
Gail Overholt, University of WisconsinFollow
Georgia Peterson, Michigan State UniveristyFollow
Viviane Simon-Brown, Oregon State UniversityFollow
Sanford S. Smith, Penn State UniversityFollow
Peter J. Stortz, University of AlaskaFollow
Lela Vandenberg, Michigan State UniversityFollow

Volume

47

Issue

1

Abstract

As Extension professionals, we often engage clients who need help with complex, laden issues. This article lays out five simple communication techniques that can be used by Extension professionals when engaging clients. By deploying these techniques, Extension professionals can direct discussions, reduce fears and tensions, address underlying values, and help clients discover unanticipated opportunities. If these communication techniques are successfully deployed, Extension professionals can make their clients comfortable and confident when participating in Extension programs.

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 4.0 License.

Recommended Citation

Bardon, R., Meyer, N., Moore, S., Overholt, G., Peterson, G., Simon-Brown, V., Smith, S. S., Stortz, P. J., & Vandenberg, L. (2009). Communication Techniques for Initiating Discussion About Complex Value-Laden Issues. The Journal of Extension, 47(1), Article 14. https://tigerprints.clemson.edu/joe/vol47/iss1/14