Questionnaires are the most widely used data collection methods in educational and evaluation research. This article describes the process for developing and testing questionnaires and posits five sequential steps involved in developing and testing a questionnaire: research background, questionnaire conceptualization, format and data analysis, and establishing validity and reliability. Systematic development of questionnaires is a must to reduce many measurement errors. Following these five steps in questionnaire development and testing will enhance data quality and utilization of research.
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Radhakrishna, R. B. (2007). Tips for Developing and Testing Questionnaires/Instruments. The Journal of Extension, 45(1), Article 25. https://tigerprints.clemson.edu/joe/vol45/iss1/25