In 2005, Chester Fehlis challenged the Extension system to define and measure Excellence in Extension. The Extension Committee on Policy responded with a task force and work group that identified a matrix based on an academic perspective of universities and an Extension-familiar perspective. Seven criteria were identified as most important, for which definitions and measures were developed. A pocket card was created that lists the uniqueness of Extension and qualities for excellence. Also proposed is a national database for entering, aggregating, and sharing the measures, as well as other data that will standardize comparisons between different Extension institutions.
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Archer, T. M., Warner, P. D., Miller, W., & Clark, C. D. (2007). Can We Define and Measure Excellence in Extension?. The Journal of Extension, 45(1), Article 2. https://tigerprints.clemson.edu/joe/vol45/iss1/2