Extension's role is to educate participants of its programs and measure impact upon clientele. While Extension professionals are educators, the at-risk clientele have many issues that supersede education. Therefore, a framework from which the Extension professional can operate in order to clarify roles and visualize outcomes for clientele is necessary. Extension professionals can use the Cooperative Extension At-Risk Service Model as this framework. This will assist them in moving clients to adopt improved practices while maintaining boundaries in the professional relationship.
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Torretta, A. (2005). Extension Professionals' Ever-Changing Roles when Working with At-Risk Clientele. The Journal of Extension, 43(1), Article 25. https://tigerprints.clemson.edu/joe/vol43/iss1/25