A process for evaluating and improving public domain software is presented for agents and faculty who author software and Web-based training. Extension, education, and conservation employees participated in workshops to learn about a Pasture Land Management System software program that enables farmers to experiment with alternative grazing methods. Users were questioned at initial workshop training and again 6 months later. The workshop evaluation showed concern about the software complexity. The follow-up questionnaire revealed the respondents' priorities for technical improvements. The authors used the participants' feedback to evaluate existing problems and prioritize improvements in the usability and functionality of the software.
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Galbraith, J. M., Groover, G. E., Bruce, F. A., & Stone, N. D. (2004). Evaluating Software Development: A Case Study with Pasture Land Management (PLMS) Grazing Software. The Journal of Extension, 42(5), Article 11. https://tigerprints.clemson.edu/joe/vol42/iss5/11