This article outlines the process through which the University of Tennessee PACE leadership team identified a successful model for training welfare-to-work facilitators. The article reviews findings on effective training, reports the process and outcomes of training model development, and suggests practical ways for implementing the resulting model in the classroom. When used with a broad range of learners, the model has proven effective in training facilitators to focus on educational process and behavior change as well as information content in their program delivery.
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Wise, D., & Ezell, P. (2003). Characteristics of Effective Training: Developing a Model to Motivate Action. The Journal of Extension, 41(2), Article 6. https://tigerprints.clemson.edu/joe/vol41/iss2/6