Date of Award

5-2022

Document Type

Thesis

Degree Name

Master of Science (MS)

Department

Applied Psychology

Committee Chair/Advisor

Marissa Shuffler

Committee Member

Fred Switzer

Committee Member

Dorothy Carter

Abstract

To facilitate optimal patient care and outcomes for in-patent cancer patients, healthcare organizations often rely upon the coordinated efforts between specialized teams of healthcare providers, working interdependently in a structure known as a Multiteam System (MTS). Healthcare meetings, such as Rounds, particularly those with an interdisciplinary element, may act as care coordination mechanisms for in-patient MTS. This research investigates an MTS operating within the Southeastern United States whose teams use Rounds and other meetings called SNAP Huddles, to facilitate patient care. Through qualitative analysis using interviews and observations, this exploratory study aims to elucidate research questions relating to how Rounds and SNAP Huddles facilitate MTS process and cross-team (implicit and explicit) coordination; how they address inter-team interdependencies; and how these meetings provide differential benefit to the MTS under certain conditions (e.g., patient complexity and different time points). We discuss how our results contribute to research in the domain of MTSs, healthcare meetings, and cross-team coordination within healthcare. We discuss the practical implications of our research and how it may be used to inform cross-team coordination efforts through healthcare meetings.

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