Document Type


Publication Date



The objective of this project is to reduce the turnaround time for military Certificates of Compliance (COC) at the Milliken Company in Marietta, S.C. The first step was to determine the needs of the clients and determine the major losses of the system by performing a physical and Why-Why analysis as well as utilizing fishbone diagrams. With this information it was possible to then construct a Pareto chart to show the clients where the large percentage of losses is coming from. The team found that the key losses in the system came from having to send material to an outside lab for testing and that lab technicians allowed large losses when machines were allowed to sit idle for extended periods of time. Using this data the team will generate a set of solutions to tackle the scheduling issues that will optimize the dry-lab testing procedures.