As Extension reaches out to first- and second-generation Latinos, changes must be made in the design and delivery of programs. These changes often cause concern among existing audiences and some staff who wonder about the need for them and their impact on programs and Extension's future. Part of the challenge of Extension outreach includes bringing concerned participants and staff along to understand the cultural characteristics of diverse community members and how these affect programming. New approaches do not mean the mission of Extension has changed; they mean that Extension is becoming more capable of serving all audiences.

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