A participatory action research and learning process was used to carry out an internal needs assessment for a statewide Extension organization in a western United States land-grant institution. Focus groups, a written questionnaire, and employee feedback sessions were utilized as a means of identifying strategic organizational issues, needs, and resources that the organization would prioritize based on a 5-year time frame. The research and learning process, discussion of the results, limitations of the study, and implications for similar use of this process are discussed in this article.
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Havercamp, M., Christiansen, E., & Mitchell, D. (2003). Assessing Extension Internal Organizational Needs Through an Action Research and Learning Process. The Journal of Extension, 41(5), Article 3. https://tigerprints.clemson.edu/joe/vol41/iss5/3