Extension faculty has opportunities to bring people together to solve problems. A simple process finds solutions to a problem with herbicide drift. The process provided five key "findings:" 1) Finding balance between reason and emotion is crucial; 2) Having a participatory process facilitates buy-in; 3) Learning to solve conflicts provides long term benefit(s); 4) Facilitating is a role Extension is uniquely suited to fill; and 5) Extension staff should be trained in facilitation. The authors argue that Extension faculty should play a role in developing this capacity to resolve conflicts.

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