Date of Award


Document Type


Degree Name

Master of Science (MS)

Legacy Department

Industrial Engineering

Committee Chair/Advisor

Rivera, Joy

Committee Member

Neyens , David

Committee Member

Rae Cho , Byung


The objective of this study was to investigate the underlying reasons behind primary care centers in the United States not implementing an Electronic Health Record system in spite of looming penalties under the Health Information Technology for Economic and Clinical Health (HITECH) Act. In order to do this, survey was developed and distributed among healthcare providers who have not yet implemented an EHR system at their practice. The questions for the survey were developed after conducting a literature review of the barriers to EHR implementation. In this review, six themes emerged: technical, cost, productivity, change process, privacy and time. These 6 categories served as the foundation for the survey which consisted of 30 questions. The results from the survey were analyzed using SPSS. From the analysis we see what the participants perceive as the most significant of barriers and also see that nurses and doctors are divided in their opinion of the EHRs, where the former perceive them as them as not being useful and the latter seem to think otherwise. Further research may be conducted on determining why this is so.



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